Singapore Airlines Name Change Policy

Singapore Airlines allows eligible name corrections on tickets, but a complete name change or transfer to another passenger is not permitted. Corrections may cover limited spelling errors, changes to salutation, married or maiden name corrections, or adding a middle name, subject to the airline’s requirements and applicable fees.

For passengers who need to change their name with Singapore Airlines, the request must meet the airline’s correction requirements and may involve supporting documents or applicable charges.

What is the Singapore Airlines Name Change Policy?

The Singapore Airlines name change policy allows eligible corrections when a passenger’s name is entered incorrectly on a ticket. Certain corrections may be accepted, while a ticket cannot be transferred to another passenger. The request should be made before travel and may require supporting documents or applicable charges.

• Minor spelling corrections: Limited spelling mistakes in the passenger’s name may be corrected according to the applicable requirements.
• Name updates: Eligible changes related to marriage, divorce, or other legal name updates may require supporting documents.
• Middle name corrections: A missing or incorrectly entered middle name may be corrected when it meets the airline’s requirements.
• Ticket transfer: A ticket cannot be changed completely from one passenger to another.

Note: It is best to complete any name correction before travel, as the required supporting documents and applicable fees may vary depending on the type of correction and booking.

What Documents are Required for Changing Name on Singapore Airlines Ticket? 

Before requesting a name correction on a Singapore Airlines ticket, passengers may need to provide documents that confirm the correct passenger details. The required documents can vary depending on the type of correction, so having the relevant identification and supporting proof ready can help the request be processed smoothly.

• Passport: A copy of the passenger’s passport may be required to verify the correct name and support the correction request.
• Legal name-change document: If the request relates to a legal name change, relevant proof may be requested. Recent passenger reports also describe providing documents such as a marriage certificate and passports, but these are individual experiences rather than Singapore Airlines policy.
• Booking details: Keep the booking reference or ticket information available when submitting the request so Singapore Airlines can identify the reservation.
• Additional documents: Depending on the correction, Singapore Airlines may ask for further supporting documents before processing the request.

Also Read: Frontier Airlines Name Change Policy

How to Change Name on Singapore Airlines Ticket? 

The Singapore Airline name change process starts by contacting Singapore Airlines with the booking details and the correct passenger information. The airline advises passengers to contact it to update a name on a booking, while its conditions state that tickets are issued in the passenger’s name and are not transferable.

• Check the name: Compare the name on your ticket with your passport and identify the correction needed.
• Contact Singapore Airlines: Reach out to the airline to request the required name correction or update.
• Provide supporting details: Keep your booking reference, ticket information, and identification documents ready if they are requested.
• Follow the correction process: Singapore Airlines will review the request and advise whether the requested change can be processed under its applicable conditions.
• Check the updated ticket: After the correction is completed, review the passenger name and other booking details to make sure they are accurate before travel.

Singapore Airlines Name Change Fee

Singapore Airlines may allow eligible name corrections without a separate name-correction fee, depending on the type of request and applicable conditions. Requests that do not qualify as a name correction may require the original ticket to be refunded and a new ticket issued with the correct passenger name.

• Eligible corrections: Qualifying name-correction requests may be processed without the previous USD 50 correction fee.
• Non-eligible requests: A new ticket may be required when the requested change does not meet the airline’s correction conditions.
• Fare difference: If a new ticket is issued, the applicable fare and booking conditions may apply.
• Booking details: Passengers should provide accurate booking and identification details when requesting a correction.

Note: The applicable charges can depend on the type of name request and ticket conditions, so passengers should confirm the cost with Singapore Airlines before making the change.

What is Singapore Airlines Name Correction Policy?

Singapore Airlines allows a one-time name correction for eligible spelling errors, rather than a complete passenger name change.

• Spelling errors: Minor spelling mistakes may qualify for a name correction under the airline’s applicable requirements.
• One-time correction: Eligible spelling corrections may be handled as a one-time correction.
• Change of passenger: A change name Singapore Airlines request cannot be used to transfer a ticket to a different traveler.
• Supporting details: Passengers may need to provide their booking information and relevant identification when requesting a correction.
• Contact Singapore Airlines: The airline’s appropriate service or sales channel can confirm whether the requested correction is eligible.

Fees Required for Correcting a Name on Singapore Airlines

Singapore Airlines removed the USD 50 name correction fee for eligible requests submitted by trade partners from February 1, 2025. For requests that do not meet the eligible correction conditions, the incorrect ticket may need to be refunded and a new booking made with the correct name.

• Eligible corrections: No USD 50 fee applies to eligible Singapore Airlines name correction requests from February 1, 2025.
• Non-eligible requests: If the correction does not qualify, the ticket may need to be refunded and rebooked under the correct name.
• Before departure: Name correction requests covered by the policy must be handled before the flight departs.
• Passenger transfer: The policy does not allow a ticket to be transferred to another passenger.

Note: The removal of the USD 50 fee applies specifically to eligible name correction; it does not mean that every type of name change is free.

How to Avoid Name Mistakes on Singapore Airlines Tickets?

Entering your details carefully while booking can help avoid name correction issues later. Singapore Airlines recommends providing your name as shown on your passport or travel document, so checking the details before completing the booking is important.

• Match your passport: Enter your first, middle, and last name according to your travel document.
• Check spelling: Review every letter carefully before submitting your booking.
• Review the confirmation: Check the passenger name on your booking confirmation immediately after payment.
• Avoid using nicknames: Use your official name instead of a shortened or preferred version.
• Check before travel: Compare your ticket details with your passport again before heading to the airport.
• Request corrections early: If you notice an error, contact Singapore Airlines as soon as possible to check the available correction options.

Conclusion 

Singapore Airlines name corrections can be requested when passenger details need to be fixed, provided the request meets the airline’s conditions. Reviewing the ticket carefully, keeping any required documents ready, and contacting the airline in advance can make the correction process easier. Any charges or further steps will depend on the type of correction and the booking.

Frequently Asked Questions